Vacancies

Subpage Hero

28 Apr 2022

International Sales Administrator (Defence)

 

The Opportunity:

We are recruiting for an enthusiastic International Sales Administrator to join a successful DSEI team.

Day to day admin support, which includes administration and data entry of stand sharers, liaise with our International Sales Agents, Promoter Accounts and customers. Exhibitor product development, including and not limited to inputting Exhibitor data taxonomy and CRM data.

Reporting to the Head of International Key Accounts and closely liaising with the International Pavilions Sales Agents, Promoter accounts and customers externally this role will support the International growth strategy for Clarion Defence including DSEI, DSEI Japan and our Defence Confexes. The role will also work closely with the Commercial Director, wider portfolio commercial team and International team as required

 

The Show:

Defence & Security Equipment International (DSEI) is a world leading event that connects governments, national armed forces, industry thought leaders and the global defence & security supply chain on an unrivalled scale. With a range of valuable opportunities for networking, a platform for business, access to relevant content & live-action demonstrations, the DSEI community can innovate, share knowledge, discover & experience the latest capabilities across the Aerospace, Land, Naval, Security & Joint domains. DSEI has grown remarkably since its debut, with year-on year growth of exhibitors, visitors and content. There has been a consistent increase in both UK and international exhibitor and visitor footprint. DSEI 2019 marked a milestone in the event’s history with the celebration of its 20th Anniversary, welcoming a record 37,000 visitors from 114 countries around the world. Over 400 speakers, 1,700 exhibitors, 400 new companies and 44 national pavilions including 4 debuts – Kazakhstan, Latvia, Lithuania and Ukraine. This landmark edition showcased the latest capabilities and technologies to the world’s defence and security market on a greater scale than ever before. DSEI once again demonstrated why it is a vital and world-renowned event in the defence and security calendar.

 

 

Key Responsibilities:

  • Provide strong administration support to the sales function.
  • Pavilion Participants and Stand Sharers – Supporting and driving data capture and commercial processes.
  • Sales Force – Create child opportunities for pavilion participants, oversee opportunity stage movements and activities. Monitor pavilion dashboards for accuracy.
  • Coordinating and distributing pavilion participant information. Liaising with pavilion organisers and participants and monitoring progress and amendments.
  • Answering customer phone calls and emails where necessary - Responding to customer queries using the Freshworks platform and providing customer support over chatbots, email and telephone calls relating to international pavilion participants.
  • Answering customer queries in absence of the Head of International Key Accounts
  • Support the set-up and function of international pavilions in the EZONE.
  • Stay up-to-date with new products and features
  • Onsite – Support pavilion organisers and participants during the event and for rebooking.

 

Knowledge, Skills & Behaviors:

  • You will have excellent organisational skills and be able to work on your initiative
  • You will have confident IT skills and experience of using CRM databases
  • You will have strong communication and time management skills
  • Be able to manage your own time, both from an office and from home
  • Work well under pressure and to strict deadlines
  • Working onsite during the build-up and open period of the show
  • Effective communicator internally & externally
  • Experience on Salesforce.com not required but will be an advantage
  • Working knowledge of foreign languages an advantage

 

Our Clarion Defence team values are:

  • Respect
  • Honesty
  • Ownership
  • Growth mindset

And we encourage all of our team members to live and breathe these values every day.

Do you love the unexpected?

  • We’re adventurous and willing to try new things
  • We embrace and drive change
  • We aim to surprise and delight

Are you open and happy to share?

  • We engage with stakeholders outside the event
  • We build sharing communities
  • We embrace others ideas

Are you committed to caring?

  • We take personal responsibility to get things done
  • We always think about every step of the experience
  • We strive to understand and meet customers’ needs

Are you keen to continuously learn?

  • We actively seek inspiration from all quarters
  • We constantly strive to improve what we do and how we do it
  • We help learning lead to growth

 

If the answer to these questions is yes then we would like to meet you to discuss this role further.

 

About Clarion Events:

Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947. (https://clarionevents.com/welcome)

Clarion Events embrace diversity and equal opportunities in all that we do. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Clarion is private equity backed and owned by Blackstone. Blackstone is one of the world’s leading global investment funds, investing capital for the long term in order to build successful, resilient businesses. (https://www.blackstone.com/)  

Our purpose is to deliver exceptional customer outcomes and experiences, by making every connection count.

Our vision is we want every one of our products to be a market leader in customer satisfaction and delight.

 

To apply, please contact Natalia.Hricikova@clarionevents.com

View all Vacancies
Loading